Privacy policy

Thank you for choosing to be part of our community at Too1s (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at teams@too1s.tech.

This privacy notice describes how we might use your information if you:

• Visit our website at https://too1s.tech

• Use any of our SaaS tools or APIs under the Too1s platform

• Engage with us in other related ways — including customer support, sales, marketing, or events

In this privacy notice, if we refer to:

• “Website”, we mean any public website of ours that references or links to this policy (including too1s.tech and app.too1s.tech).

• “Services”, we mean our Website, SaaS tools, APIs, and any related products, features, content, support, sales, or marketing activities.

The purpose of this privacy notice is to explain clearly what information we collect, how we use it, and what rights you have in relation to it. If you do not agree with any part of this privacy notice, please stop using our Services immediately.

Please read this privacy notice carefully. It will help you understand what we do with the information that we collect.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you:

• Register for a Too1s account

• Subscribe to a plan

• Use our dashboard, tools, APIs, or integrations

• Request support or contact us

• Subscribe to our newsletters or updates

• Participate in surveys, beta programs, feedback forms, or promotions

The personal information that we collect depends on how you interact with us and the Services you use. This information may include:

Personal Information Provided by You

• Full name

• Email address

• Account credentials (username, password)

• Company name and role (if you register as a business user)

• Billing information and transaction details (handled through our payment processor)

• Any information you include in support tickets, emails, or feedback forms

For some tools or integrations, you may also provide:

• Connected account information (e.g., LinkedIn, Google, or other third-party services, through OAuth or similar mechanisms)

• Content you upload or process using our tools (e.g., documents, PDFs, images, or text content for AI processing)

All personal information that you provide must be true, complete, and accurate. You must notify us of any changes to such personal information.

We do not ask you to provide sensitive personal information (such as health data, biometric data, or information about your religious beliefs, political opinions, etc.) for general use of Too1s. If you decide to upload documents that contain such information into our tools, you do so at your own discretion.

Information automatically collected

In Short: Some information is collected automatically when you visit or use our Services.

We automatically collect certain information when you visit, use, or interact with the Website or dashboard. This information does not directly reveal your identity (such as your name or email) but may include device and usage information, such as:

• IP address

• Browser type and version

• Device type and operating system

• Language preferences

• Referring URLs and exit pages

• Pages viewed, tools used, and features accessed

• Time and date of access

• Error logs and performance data

We use this information primarily to maintain the security and operation of our Services, and for internal analytics and reporting.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

• Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services. This may include IP address, device information, browser type and settings, pages viewed, actions taken (such as tool usage, clicks, API calls), time stamps, and error reports.

• Device Data. Information about the device you use to access our Services, such as hardware model, operating system, browser, internet service provider or mobile carrier, and configuration details.

• Location Data. Approximate location based on your IP address (such as country, city). We do not collect precise GPS location unless explicitly required for a feature and you grant permission. You can disable location services at the device or browser level. Some features may not work as intended without this data.

2. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for business purposes, to provide the Services, to comply with legal obligations, and/or with your consent.

We use personal information collected via our Services for various purposes. We rely on different legal bases depending on the context, such as performance of a contract, legitimate interests, your consent, and compliance with legal obligations.

We use the information we collect or receive to:

• Create and manage your account.

  • Register you on Too1s

  • Authenticate your login

  • Maintain your account profile and preferences

• Provide and operate the Services.

  • Run the tools you use (e.g., document processing, AI-based extraction, scheduling tools, APIs)

  • Process the content you upload, convert, or analyze

  • Maintain and improve performance, availability, and reliability

• Process payments and billing.

  • Handle subscription payments and invoicing through third-party payment processors

  • Manage refunds, plan changes, and billing history

• Communicate with you.

  • Respond to your questions, support tickets, or feedback

  • Send administrative information, such as service notices, security alerts, or policy updates

• Improve and develop our Services.

  • Analyze usage metrics to understand how tools are used

  • Identify errors, performance issues, and areas for improvement

  • Develop new features, tools, or integrations based on aggregated usage patterns

• Request feedback and conduct research.

  • Request feedback about our Services

  • Run surveys, beta programs, or product research initiatives

• Show testimonials or case studies (with your consent).

  • If you provide a testimonial or public review, we may display your name, role, company, and feedback on our Website after obtaining your consent.

• Protect our Services, users, and business.

  • Monitor for fraud, abuse, or security threats

  • Enforce our Terms of Use and other policies

• Comply with legal obligations.

  • Respond to lawful requests from authorities

  • Maintain records for tax, accounting, and regulatory purposes

We do not use content you upload into tools (e.g., documents, PDFs) to train public models for third parties. If we use any aggregated or anonymized metrics for internal product improvements, such processing will not identify you personally.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We share information only to provide the Services, comply with law, protect rights, or with your consent.

We may process or share your data based on the following legal bases:

• Consent: When you have given specific consent for a particular purpose.

• Legitimate Interests: When processing is reasonably necessary for our business interests and does not override your rights.

• Performance of a Contract: When we need to process your information to perform our contract with you (for example, to provide access to Too1s tools).

• Legal Obligations: When we must comply with applicable laws, regulations, court orders, or lawful requests from authorities.

• Vital Interests: When we believe it is necessary to protect the safety of any person or to prevent illegal activity.

We may share your personal information in these situations:

• Business Transfers.
  If we undergo a merger, acquisition, restructuring, asset sale, or similar transaction, your information may be transferred as part of that transaction.

• Vendors, Consultants, and Service Providers.
  We may share your data with third-party vendors and service providers that help us operate Too1s and deliver the Services. Examples include:

  • Cloud hosting and infrastructure

  • Analytics and performance monitoring

  • Email delivery and communication tools

  • Payment processing
    These third parties have access to personal information only as needed to perform their tasks on our behalf and are bound by contractual obligations to protect your data.

• Third-Party Integrations.
  If you choose to connect Too1s with third-party services (for example, LinkedIn, Google Drive, or other external APIs), we will share data as required to enable that integration, based on your explicit consent and configuration.

• Legal and Regulatory Requirements.
  We may disclose your information where we are legally required to do so, such as to comply with laws, governmental requests, court orders, or legal processes.

We do not sell your personal information to third parties for their own marketing purposes.

4. WHO WILL YOUR INFORMATION BE SHARED WITH?

In Short: We share information with specific categories of third parties that support our Services.

Depending on how you use Too1s, we may share information with the following categories of third parties:

• Hosting and infrastructure providers (for example, cloud providers running our servers and databases)

• Analytics providers (for example, web and product analytics tools)

• Payment processors

• Email and communication platforms

• Monitoring and logging providers

• Customer support platforms

The exact list of third-party service providers may change over time as our infrastructure and tools evolve. You can contact us at teams@too1s.tech if you want to know which core processors we currently use for the Services.

If we process your data based on consent and you decide to withdraw that consent, you can contact us using the details provided in the “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” section below.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and similar technologies to collect and store information.

We may use cookies and similar tracking technologies (such as web beacons, pixels, and local storage) to operate and improve our Services. These technologies help us:

• Keep you logged in and remember your session

• Store preferences (such as language or theme)

• Analyze traffic and usage patterns

• Measure performance and diagnose issues

You can control cookies through your browser settings. You may configure your browser to refuse cookies or to alert you when cookies are being used. If you disable or reject cookies, some parts of the Services may not function correctly.

If we publish a separate Cookie Policy, that document will provide more detail on the specific types of cookies and how you can manage them.

6. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for third-party websites and services that we do not control.

Our Website and dashboard may contain links to third-party websites, tools, or services. Some tools may integrate with third-party platforms (for example, social networks, storage providers, or other SaaS products).

We do not control these third parties and are not responsible for their privacy or security practices. Any data you provide directly to third-party websites or services is subject to their privacy notices, not this one.

You should review the privacy policies of such third parties and contact them directly if you have questions about how they handle your information.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as needed to provide the Services and meet legal requirements.

We will keep your personal information for as long as:

• You have an active account on Too1s; or

• We need it for the purposes described in this privacy notice; or

• We are required to keep it to comply with legal, tax, or accounting obligations.

When we no longer have a valid reason to process your personal information, we will either:

• Delete the information; or

• Anonymize it so that it no longer identifies you.

If deletion is not possible immediately (for example, because data exists in backup archives), we will store it securely and isolate it from further processing until deletion is feasible.

You may request deletion of your account and associated personal data as described in Section 14 below, subject to applicable legal retention requirements.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We apply technical and organizational measures to protect your information.

We implement measures intended to protect the security of personal information processed through Too1s. These may include:

• Encrypted connections (HTTPS/TLS) between your browser and our servers

• Access controls and authentication for internal systems

• Segregation of environments and restricted access to production data

• Logging and monitoring of critical systems

Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

You are responsible for:

• Using strong, unique passwords for your Too1s account

• Keeping your login credentials confidential

• Logging out of your account and closing the browser session when not in use, especially on shared devices

If you believe your account or interaction with our Services is no longer secure, please contact us immediately at teams@too1s.tech.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information.

In some regions (such as the European Economic Area (EEA), the United Kingdom (UK), and certain US states), applicable data protection laws provide you with specific rights over your personal data. These may include the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal information

• Request restriction of processing

• Object to certain processing activities (for example, direct marketing)

• Request data portability (to receive your data in a structured, machine-readable format)

If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing carried out before consent withdrawal.

To exercise any of these rights, contact us at teams@too1s.tech. We will consider and respond to each request in line with applicable data protection laws.

If you are in the EEA or UK and believe we are unlawfully processing your personal information, you have the right to lodge a complaint with your local data protection authority.

If you are in Switzerland, you may contact the Swiss Federal Data Protection and Information Commissioner.

Account Information

If you want to review, change, or terminate your account, you can:

• Log in to Too1s and update your account settings; or

• Contact us at teams@too1s.tech.

Upon your request to terminate your account, we will deactivate or delete your account and personal data from our active systems. We may retain certain information as required for legal obligations, fraud prevention, or dispute resolution.

Cookies and similar technologies

Most web browsers accept cookies by default. If you prefer, you can often change your browser settings to remove or reject cookies. If you choose to remove or reject cookies, some features of the Services might not work correctly.

Email marketing

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the emails we send or by contacting us at teams@too1s.tech. We may still send you non-marketing emails, such as service-related or account-related messages.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and applications include a Do-Not-Track (“DNT”) setting you can activate to signal that you do not want online tracking.

At this time, no uniform standard for recognizing and responding to DNT signals has been finalized. Therefore, we do not currently respond to DNT browser signals or similar mechanisms.

If an industry standard for online tracking is adopted in the future and we are required to follow it, we will describe that practice in an updated version of this privacy notice.

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes. California residents may have additional rights regarding their personal information.

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other state privacy laws. These rights may include:

• The right to know what categories of personal information we collect, use, and disclose

• The right to request deletion of your personal information, subject to certain exceptions

• The right to request correction of inaccurate personal information

• The right to opt out of certain types of data sharing or “sale” (if applicable)

• The right to non-discrimination for exercising your privacy rights

We do not sell personal information for money. If in the future any activity falls under the legal definition of “selling” or “sharing” personal information, we will update this notice and provide appropriate opt-out mechanisms.

You may submit a request to know, delete, or correct your personal information by contacting us at teams@too1s.tech. We may need to verify your identity before processing your request (for example, by asking you to confirm details associated with your account).

You may use an authorized agent to submit a request on your behalf. We may ask the agent to provide proof of authorization and may verify your identity directly.

We will respond to verified requests within the timeframes required by applicable law.

12. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes. We may update this notice as required by law or changes in our Services.

We may update this privacy notice from time to time. The updated version will be indicated by the “Last updated” date at the top of this page. The updated version becomes effective as soon as it is published.

If we make changes that materially affect how we process your personal information, we may notify you by:

• Posting a prominent notice on our Website or dashboard; and/or

• Sending an email to the address associated with your account.

We recommend that you review this privacy notice periodically to stay informed about how we handle your information.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us at:

Email: teams@too1s.tech

(Physical address to be added by Too1s once finalized.)

14. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the laws of your country or region, you may have the right to request access to the personal information we collect about you, correct it, or delete it in certain circumstances.

To request to review, update, or delete your personal information, you can:

• Log in to your Too1s account and update your profile or settings; or

• Contact us at teams@too1s.tech with your request and the email associated with your account.

We will handle your request in line with applicable data protection laws and our internal data retention policies.